Policies

We are so excited to share our products with you!

 

Please allow 1-3 business days (M-F) for your order to process before shipping. Expect delays during the holiday season (3-5 business days).
As a small business we greatly appreciate your patience! 


Need to make a change to your order? Please email us at info@illuminidol.com.

 

Any lost or damaged packages must be reported within 2 weeks of the delivery date.

 

We are happy to reship any lost or USPS returned orders! Customer is responsible for additional shipping costs.

 

Unfortunately we cannot refund shipping costs on any USPS returned, lost, or damaged orders.

 

All sales final. We cannot accept any returns or exchanges to fulfilled orders.